Terms & Conditions
Terms and Conditions for Synapto AI
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Last Updated: 08 June 2025
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Please read these Terms and Conditions ("Terms") carefully before using the synaptoai.co.uk website (the "Website") and the AI services (the "Services") operated by Synapto AI ("I", "me", "my").
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Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service ("User", "you").
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1. Services
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Synapto AI provides AI-powered chatbot solutions and other AI-related services for businesses. A detailed description of the services and features is available on my Website. I reserve the right to modify or discontinue the Services at any time.
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2. User Accounts
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To use my Services, you may be required to create an account. You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify me immediately of any breach of security or unauthorized use of your account.
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3. Payments and Subscriptions
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My Services are billed on a subscription basis ("Subscription(s)").
A valid payment method is required to process the payment for your Subscription. All fees are quoted in GBP (£) and are exclusive of VAT unless otherwise stated.
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4. Refund Policy
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Please refer to my Refund Policy for details on your rights to a refund. My Refund Policy is hereby incorporated into these Terms and Conditions.
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5. Intellectual Property
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The Website, the Services, and all their original content (excluding data provided by you), features, and functionality are and will remain the exclusive property of Synapto AI (Aaron Nettle). My trademarks and trade dress may not be used in connection with any product or service without my prior written consent.
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You retain all ownership rights to the data and information you provide to the Services ("Client Data"). You grant me a worldwide, non-exclusive, royalty-free license to use, process, and transmit Client Data as necessary to provide the Services to you.
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6. Limitation of Liability
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The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law, in no event shall I be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
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My AI Services generate outputs based on data and algorithms; they can make mistakes and may produce inaccurate or offensive information. I am not liable for any damages arising from the use of or reliance on the output of the Services. You are solely responsible for reviewing and validating the accuracy of any output before use or publication.
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My total liability to you for any and all claims arising out of or relating to these Terms or your use of the Services shall not exceed the total amount of fees paid by you to me in the 12 months prior to the claim.
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7. Termination
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I may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
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8. Governing Law
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These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
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9. Changes to Terms
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I reserve the right, at my sole discretion, to modify or replace these Terms at any time. I will provide at least 30 days' notice prior to any new terms taking effect.
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10. Contact Me
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If you have any questions about these Terms, please contact me at: admin@synaptoai.co.uk